• Financial Services
• Executive
• Development
• Housing Choice Voucher Program
• Housing Operations Management
• Legal
• Maintenance
• Management Information Systems
• Public Safety
• Resident Services

Housing Management Operations

Jim Bulls
Director of Housing Management
Phone: 412-402-2498
Fax: 412.402.2654

Jim Zapf
Assistant Director of Housing
Phone: 412-402-2548
Fax: 412.355.8954

Rebecca Stokes
Leasing Administrator
Phone - 412.402.2487
Fax - 412.355.8954

Shirley Marshall
Confidential Secretary
412.402.2641
Fax - 412.355.8954

HOUSING MANAGEMENT OPERATIONS DEPARTMENT

The Housing Management Operations (HMO) Department is responsible for all direct delivery of services to residents. This includes property management and delivery of Residence Supported Service. The HMO has a staff of 35 consisting of a Director, a Supervisor, 15 Residential Property Managers (RPM), 13 Assistant Residential Property Managers (ARPM).

PROPERTY MANAGEMENT:
Effective October 1, 2006 the Allegheny County Housing Authority was mandated by the Department of Housing Urban Development (HUD) to change from Centralize Management to Site Based Management.

Under this new regulation, decisions regarding the management of property that were previously made by the central office are now the responsibility of the RPM/ARPM. Their duties includes leasing, rent collection, taking and closing work orders, maintaining the site budget, re-certification, accepting applications, data collections (application processing), maintaining the waiting list, determining eligibility, marketing, terminations, and legal issues.

BACK