MANAGEMENT OPERATIONS DEPARTMENT
Management Operations (HMO) Department is responsible for all direct
delivery of services to residents. This includes property management
and delivery of Residence Supported Service. The HMO has a staff
of 35 consisting of a Director, a Supervisor, 15 Residential Property
Managers (RPM), 13 Assistant Residential Property Managers (ARPM).
Effective October 1, 2006 the Allegheny County Housing Authority
was mandated by the Department of Housing Urban Development (HUD)
to change from Centralize Management to Site Based Management.
Under this new
regulation, decisions regarding the management of property that
were previously made by the central office are now the responsibility
of the RPM/ARPM. Their duties includes leasing, rent collection,
taking and closing work orders, maintaining the site budget, re-certification,
accepting applications, data collections (application processing),
maintaining the waiting list, determining eligibility, marketing,
terminations, and legal issues.
of Housing Management
Director of Housing