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Mission Statement
The
basic role of the Management Information System (MIS) Department
is to provide effective data processing and data communications
systems that enable the staff of the Allegheny County Housing Authority
(ACHA) to efficiently manage the resources to fulfill ACHA's mission.
Since MIS is actively involved in the support of each department's
responsibilities, it is essential that the MIS staff have a working
knowledge of all functions of the Authority. Because of this unique
role, MIS is able to provide analysis and reporting support for
a variety of management functions including compliance with HUD's
Public Housing Assessment System (PHAS).
MIS manages an Ethernet client/server based network that encompasses
over 150 computer workstations at our central office and low-income
public housing sites. We utilize digital SDSL service and mobile broadband cards to facilitate
data processing related to management of tenant accounts, maintenance
work orders and other activities at more than 35 remote offices.
Since October of 1994, ACHA has utilized emPHAsys software (a proprietary
database program) for almost all of our data processing and reporting
activities. The emPHAsys program was written specifically for use
by public housing authorities and is in use by over 400 housing
agencies across the country. MIS is responsible for the administration
of the emPHAsys database.
MIS provides training
in data processing topics such as Microsoft Office, Windows XP and 7,
emPHAsys Elite and Crystal Report writing.
MIS is constantly on the cutting edge of technology, recently consolidating 10 physical servers
into 1 physical server and 10 virtual servers. Virtualization has reduced the Authority's energy costs
by reducing the amount of electricity need to power the servers and reducing the amount of air conditioning
required to cool the server rooms.
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