Resident Services

Mission Statement
To provide quality community life and deliver effective human services for ACHA residents.

Vision Statement
Support the residents of ACHA in creating a place to live with a home-life and a sense of neighborhood and community that is equal to or better that that of the general community. Ensure residents of ACHA have the best managed human and supportive services available. Provide access to resources for economic uplift and to foster healthy family and community life. To provide resources for all families and elders for assisting, maintaining and improving a healthy standard living. 

The Allegheny County Housing Authority Resident Services Department provides human and supportive services to residents of ACHA. Additionally, we provide technical assistance to Resident Councils and resident leaders in their community building activities.

Richard K. Crowley Jr. Community and Supportive Services Coordinator	Terri Hinkofer Family Self Sufficiency Support Specialist
Ava Johnson Neighborhood Network Program Coordinator

FSS/CSS Newsletter - March 2005
FSS/CSS Newsletter - June 2005
FSS Homeownership Brochure

PHDEP/First Step: Program to provide work readiness training to residents.

PHDEP/Year-Round Program: Program providing summer and after school activities for children in 7 communities: Sheldon Park, Millvue Acres, Ohioview Acres, Hays Manor, Burns Heights, Hawkins Village and Prospect Terrace. These are funded in collaboration with the Pittsburgh Foundation, and the Allegheny County Department of Human Services.

PHDEP/Technology Centers: Computer centers for adults in Hays Manor, Hawkins Village, Burns Heights and Ohioview Acres.

Knowledge Connection Centers: Programmed with the Allegheny County Library Association, ACHA provides space and equipment. KCC's are library and resource centers for children located in Sheldon Park, Hays Manor, Burns Heights, Hawkins Village, Prospect Terrace and Ohioview Acres.

Elderly Services Plan: ACHA, collaboration with UPMC Braddock provides wellness, recreation, social services, and community building activities to all 18 LIPH elderly high-rises and one ACHA owned Section 8 elderly high-rise.

Family Wellness: UPMC Braddock provides wellness clinics in 3 family sites: Prospect Terrace, Hawkins Village and Burns Heights. This is provided to ACHA residents at no cost.

Transportation: The Worklinks project is collaborative program with Heritage Health Foundation and Allegheny County Port Authority to provide free transportation from ACHA communities to main line bus lines in the Mon Valley.

Child Care: Childcare programs funded by the Early Childhood Initiative in collaboration with Heritage Health Foundation, the United Way and various community groups. ACHA has these in Sheldon Park, Hawkins Village and Prospect Terrace.

Russian Cultural Liaison: ACHA provides a cultural liaison for Russian residents. ACHA's Homestead Apartments is 25% Russian immigrants.

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