REPORT MAINTENANCE PROBLEMS
Use this phone number to report any maintenance problem in your unit. By using this number, the Allegheny County Housing Authority will be able to provide faster maintenance service to our tenants. If you do not have a phone, please see your Property Manager.
PLEASE call 1-888-304-2242
(Monday-Friday 8:30 A.M. to 4:00 P.M.)
REPORT EMERGENCY MAINTENANCE PROBLEMS
AFTER 4:30 P.M. until 8:30 A.M. on weekdays and all hours on WEEKENDS & HOLIDAYS
If your emergency problem is not listed below, it will be dispached on the next business day.
Please call our answering service at 412-566-8005
REMEMBER
- Be as descriptive as possible when reporting maintenance problems
- If you have any questions, contact your Property Manager
- This service is being offered so that with your cooperation we can continue to provide you with safe & decent housing.
EMERGENCY MAINTENANCE PROBLEMS
An EMERGENCY MAINTENANCE PROBLEM ("Prioity Code 1") is a problem whereby life, health, and/or property are in danger is considered an "EMERGENCY"
The ACHA considers the following issues to be an EMERGENCY:
1.) Flood
2.) Gas Leak
3.) Lock In
4.) Lock Out
5.) No Heat when Temperature is below 55°F in the unit
6.) No Hot Water
7.) No Electric Power
8.) CO2 Detector Going Off
9.) Back up Sewer Line, Stack Clog
10.) Water Line Break
11.) Break In/Kick In
12.) Elevator Entrapment
13.) No Elevator in the building is operational
14.) Fire
15.) Backed up trash chute in Hi-rises.
16.) No air conditioning when weather is 80°F or higher in the unit
17.) Wellness Check (Call 911)
