TERMS & CONDITIONS

COPYRIGHT


All Rights reserved. All content presented by this website is protected under U.S. and International copyright laws. All content presented by this website is strictly used for informational purposes only and may not be copied, reproduced nor presented without prior written consent from Allegheny County Housing Authority.

DISCLAIMER
All information presented by the Allegheny County Housing Authority website as deemed to be reliable, but not guaranteed.


TERMS & CONDITIONS
The Allegheny County Housing Authority operates this website. For the purpose of these Terms of Use, Allegheny County Housing Authority will be referred to as “ACHA.” The terms and conditions contained in this document, known as the “Agreement”, may be modified by ACHA at any time without prior notification.

All information presented by the ACHA website is deemed to be reliable, but not guaranteed and should be independently verified. ACHA does not guarantee the accuracy, correctness, completeness or timeliness of such information. Content is displayed for informational purposes only. ACHA may provide information provided by a third party source, inclusion of such information does not imply an endorsement by ACHA. The user may be subject to additional and/ or different terms and conditions provided by the third party source.

All Rights reserved. All content presented by this website is protected under U.S. and International copyright laws. All content presented by this website is strictly used for personal and non-commercial informational purposes only and may not be copied, reproduced nor presented without prior written consent from ACHA.

View Our Privacy Policy


SMS Terms & Conditions

  1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications: If you have consented to receive text messages from the Allegheny County Housing Authority, you may receive messages related to the following:
    • Recertification document reminders
    • Follow-up messages regarding eligibility
    • Informal hearing schedules
    • Example: Hello this Ellen Parker from the ACHA. We are still in need of some documents for your recertification. You can reply STOP to opt out of SMS messaging from ACHA at any time.
    • Example: We need you to come into the office to discuss your eligibilty. Reply STOP to opt-out of SMS messaging.
    • Example: The time and date for your informal hearing is 2/6/2026 at 2:00 PM. Reply STOP to opt-out of SMS messaging.
  3. Message Frequency: Message frequency may vary. You may receive up to 2 SMS messages per week regarding document reminders, hearing schedules, or eligibility status.
  4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
  5. Opt-In Method: You may opt in to receive SMS messages from the Allegheny County Housing Authority by not checking the Opt Out of SMS text messaging box when you applied for housing on our online form.
  6. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  7. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.achsng.com
    Additional Options:
    • If you do not wish to receive SMS messages, you can choose to check the SMS Opt Out box on our forms.
  8. Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt out at any time by texting "STOP."
    • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
    • Message frequency may vary


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